GREENWOODSOCIAL MEDIA AGENCY

Legal & Trust

Privacy Policy

Effective date: October 21, 2026 · Greenwood Social Media Agency / Greenwood Digital Media

1. Who We Are

Greenwood Social Media Agency (operating publicly also as Greenwood Digital Media) is led by Paul Greenwood in Flower Mound, Texas. We provide recurring social media management, short-form content creation, and inquiry follow-up systems for local owner-operated businesses.

For questions or privacy requests, reach Paul directly at paul@pajemo.com or (817) 890-9315.

2. Information We Collect

We collect only the information you voluntarily provide through our website inquiry, checklist, and onboarding forms:

  • Contact details: Name, business name, business email address, website/profile URL, and telephone/mobile number.
  • Inquiry context: Information about your primary challenges, service areas, and marketing goals.
  • Consent records: Timestamp, IP/user agent, specific consent checkboxes selected, and consent wording version.
  • Technical analytics: Anonymous session identifiers and page visit data to maintain site functionality and performance.

3. Mobile Information & SMS Consent Non-Sharing

We hold a strict policy regarding text messaging and mobile numbers:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with or sold to any third parties.

SMS communication is used solely for service updates, appointment reminders, and user-consented agency updates as agreed upon in writing.

4. How We Use Information

We use your information exclusively to:

  • Review and respond to your mini-audit or discovery inquiry.
  • Prepare custom written proposals and monthly service scopes.
  • Deliver client onboarding, content approval batches, and customer support.
  • Maintain security, prevent spam submissions, and fulfill our legal obligations.

5. Third-Party Service Providers

We work with trusted operational infrastructure partners to run our business, including HighLevel (CRM, email, and lead tracking) and web hosting networks. These providers process data on our behalf under strict confidentiality and security terms and are prohibited from using your data for their own independent marketing.

6. Data Retention & Deletion

We retain inquiry information only as long as needed to evaluate partnership opportunities or service active clients. You may request access to, correction of, or permanent deletion of your contact data at any time by emailing paul@pajemo.com.

7. Updates to This Policy

Any future revisions to our privacy practices will be posted directly to this page with an updated effective date.